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DigiWhirl

Strategic & Tactical Digital Growth Marketing Resources
5 Action Points To Build Your ORM Team Culture

5 Action Points To Build Your ORM Team Culture

Earlier, I highlighted the fundamental problem in ORM or Online Reputation Management which leads to an aggressive culture within ORM teams. If the organization has strong customer service, PR and content marketing teams, the pressure on ORM would reduce...

The Fundamental Problem with ORM and How to Do it Better

The Fundamental Problem with ORM and How to Do it Better

ORM or Online Reputation Management is fundamentally an uncomfortable project. If it was about solving customer grievances then it would fall under the "customer service" team. If it was about publishing positive stories and brand building content then it would fall...

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